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    The Coverage You Need, When You Need It

     

    Today’s digital environment demands more from your devices than ever before.
    Bluum SHIELD℠ ensures your business always has access to the tools you need, rain or shine.  

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    10-Day or Less Repair Turnaround (+ Shipping)

    We’ll have your repaired device back in your hands within 10 days (plus shipping in both directions), no matter where you are. 

    Check Your Repair Status

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    Unlimited Component Failure Repairs

    Make technical difficulties less difficult with limitless protection against hardware bugs and crashes. 

    File a Claim

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    Customizable Coverage

    Flexible options ranging between 1-4 years of OEM coverage, plus accidental damage protection and battery replacement plans cover you for countless kinds of “oopsy-daisies”. 

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    24/7 Customer Support

    Every SHIELD℠ warranty comes with round-the-clock access to the SHIELD℠ Customer Service Portal to get your devices back in business, fast. 

    Get Support

    The Bluum SHIELD℠ Difference

    Bluum Technology offers one of the most comprehensive device warranties in the industry. 

    Streamlined and Convenient Service

    Bluum Technology coordinates all repair services on your behalf for devices covered under the original OEM warranty. No third parties, no heavy lifting.

    Always Free Repairs and Shipping

    All repair and shipping costs are included in your warranty. Bluum Technology’s $0 cost of ownership guarantee means no deductibles, fees, or hidden charges.

    OEM-Certified Technicians

    Our OEM-certified technicians do every job to manufacturer specifications. You can count on us to get the job done right.

    We'll Help You Find Your Perfect Protection Plan

     

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    Talk to a Specialist

     

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    More Ways to Maximize the Value of Your Technology

    Frequently Asked Questions

    Do plans include unlimited claims?

    Yes, all SHIELD℠ Protection Program plans cover unlimited claims for accidental damage.

    How do I submit a claim?

    Existing customers can use the customer service portal to look up serial numbers and request warranty service (RMA) without an account number. Your account manager can help you set up an account to access additional information about your plan.

    Is the shipping covered both ways and are boxes provided?

    Yes, when you submit a claim, Bluum sends a prepaid shipping label to send your device(s) in for repair. If you require a box, just ask. We provide boxes – free of charge - for single device and multi-device shipments.

    Can a SHIELD℠ warranty be added to existing devices?

    Yes, Bluum Technology can add SHIELD℠ to existing devices. The devices need to be less than one year old and in full working order. Before the warranty can take effect, you must provide the serial number(s) of the devices to be covered, and in some cases, a signed affidavit confirming all devices are in working order. Contact your Bluum Technology advisor for more information.

    Does the SHIELD℠ warranty come with a case?

    Yes. Protective cases vary based on model and availability. Contact your Bluum Technology advisor with any further questions.

    What are the SHIELD℠ terms and conditions?

    You can find the SHIELD℠ terms and conditions in this document.