Bluum Technlogy's Customer Journey

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1. Experience Development

Bluum Technology starts with a consultative approach. We'll learn about your goals, budget, timelines, and vision to ensure our efforts are aligned to your needs.

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2. Solution Design

One of our in-house engineers with create a proprietary design according to your specifications, bringing your vision to life and outlining exactly how our solutions will work for your specific needs.

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3. Solution Deployment

Your designated project manager will create a timeline, coordinate deliveries, and schedule installations so that you don't need to worry about the details.

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4. Experience Protection

Our custom warranty programs will make sure your technology is covered.

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5. Ongoing Support

You'll be able to lean on our training team for professional development opportunities, and our dedicated support team will be ready and waiting to handle your technology questions quickly.

Bluum Technology's Customer Journey

Consult

Explore the best way to reach your goals

 

Bring us your ideas and we’ll create ideal solutions—together. We take a consultative approach to every client engagement.

 

  • Discovery – In-depth conversations to understand your organization, pain points, preferences and goals
  • Assessment – A deep dive into your current environment to identify gaps and roadblocks
  • Opportunity – Discuss options that will optimize performance and return on investment

Design

Get the right technology for your environment

 

With a thorough understanding of your organization, environment and what you want to achieve, our certified design engineers put together a solution precisely tailored to your needs.

 

  • No manufacturer or product bias—get exactly what you need, and nothing you don’t
  • Aligned to project budgets, timelines and performance goals
  • Proof of concept on larger projects preceding extended scope of work

Integrate

Deploy with technology integration and installation experts

 

We think beyond the physical installation of hardware to deliver a secure, integrated system that performs flawlessly in your environment and across every touchpoint.

  • Designated project manager for every integration
  • Delivery and installation aligned to your project schedule
  • Test and approve the first completed solution in multiple room installations

Support

Expert training and support when and where you need it

Rely on experienced engineers, installers and programmers for training and post-implementation support nationwide.

  • Service coordinators manage every service request through completion
  • Level 1, Level 2 and Level 3 service professionals on staff to resolve any issue
  • Nationwide team of support professionals serving remote clients

Let's get started on your journey, today.

Bluum Technology's
Customer Journey

  •  

1. Experience Development

Bluum Technology starts with a consultative approach. We'll learn about your goals, budget, timelines, and vision to ensure our efforts are aligned to your needs.

2. Solution Design

One of our in-house engineers with create a proprietary design according to your specifications, bringing your vision to life and outlining exactly how our solutions will work for your specific needs.

3. Solution Deployment

Your designated project manager will create a timeline, coordinate deliveries, and schedule installations so that you don't need to worry about the details.

4. Experience Protection

Our custom warranty programs will make sure your technology is covered.

5. Ongoing Support

You'll be able to lean on our training team for professional development opportunities, and our dedicated support team will be ready and waiting to handle your technology questions quickly. 

Header FPO

Digital Signage

Digital signage can be designed to communicate important messaging, provide clear directions, create a safe way to welcome guests, and much more. Find out how Bluum Technology can help you improve communication and messaging in your space.

Conferencing Solutions

In a world more distanced than ever, it's important to evaluate whether your conferencing systems are serving users' growing needs. You can rely on Bluum Technology to bring you the latest, and build conferencing systems for the future.

Flexible Meeting Spaces

Do you have meeting rooms collecting dust? Reach out to our team at Bluum Technology to talk about ways to refresh your space to become productive and flexible.

Connect, Communicate, & Collaborate

Digital Signage

Digital signage can be designed to communicate important messaging, provide clear directions, create a safe way to welcome guests, and much more. Find out how Bluum Technology can help you improve communication and messaging in your space.

 

Conferencing Solutions

In a world more distanced than ever, it's important to evaluate whether your conferencing systems are serving users' growing needs. You can rely on Bluum Technology to bring you the latest, and build conferencing systems for the future.

 

Flexible Meeting Spaces

Do you have meeting rooms collecting dust? Reach out to our team at Bluum Technology to talk about ways to refresh your space to become productive and flexible.

New Construction/Renovation

No project is too big or small for the Bluum Technology team. Tell us all about yours, and know that our in-house team is ready to help.

 

Government Solutions

We have a team dedicated to government projects because of the specific needs of those organizations. Ask us about our experience designing council chambers, emergency operations centers, court rooms, collaborative meeting spaces, and more.

 

Hybrid Workspaces

Bluum Technology has helped clients create productive, successful organizations in remote and hybrid organizations. Find out how we can help you do the same.

More Options from Bluum Technology

Recertified Devices

Our recertified devices allow you to lower costs without sacrificing quality and productivity. Bluum Technology employs certified technicians and responsive customer support teams to give you the best technology products and service in North America.

Learn more about our recertified device business or contact us directly to get started.

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Cultivate Possibility

Find out how Bluum Technology can help you grow.